http://supportforums.blackberry.com/t5/BlackBerry-Bold/blackberry-identity-failed-when-ever-installed/td-p/1473497
to switch radio off and on back on
http://supportforums.blackberry.com/t5/BlackBerry-Bold/blackberry-identity-failed-when-ever-installed/td-p/1473497
switch on wireless at manage connections
YAY its working.... do the update via wireless :)
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Also before all of this set up bb id on http://www.blackberry.com/blackberryid and follow instructions
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